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HP Poly EncorePro 320 USB-C Wired On-Ear Contact Center Headset

PB Tech price
PB Tech price
$ 93 .04
 +GST
$ 107 .00
 inc GST

Out of stock

Limited Supply - only stock on hand available, when sold out we may not be able to source this product again.

HP Poly EncorePro 320 USB-C Wired On-Ear Contact Center Headset

  • Brand: HP
  • MPN: 767F9AA
  • Part #: IPHHPE5914269
  • UPC:
PB Tech price
$ 93 .04 $ 107 .00
 +GST  inc GST

No store stock available. See in-stock alternatives

Click & Collect: Collect unavailable
Delivery: Out of stock
  • Brand: HP
  • MPN: 767F9AA
  • Part #: IPHHPE5914269
  • UPC:

Form Factor

On Ear

Interface

USB-C

Sound Mode

Mono

Noise Cancelling

Not Specified

Microphone

Yes

Microphone Noise Cancelling

Yes

Wireless Technology

N/A

Wireless Adapter

N/A

Product is out of stock. View similar products in-stock at PB Tech

Features

Give your call center teams the headset created for long-lasting comfort, reliability, acoustic protection, and voice optimization.

Get top quality audio

Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear

Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer - and more accurate.

Flexible microphone boom

Give your teams and customers quality audio with a flexible noise-canceling microphone.

Acoustic protection

SoundGuard Digital uses sophisticated algorithms to provide additional acoustic protection, above and beyond the protection of SoundGuard while it maintains natural-sounding speech.

Inline call controls

Make every call productive, with inline call control for easy volume adjustment and muting (USB versions only).

Voice-optimized frequency

Create clearer and better conversations with voice-optimized frequency response.


PB Tech is a HP Gold Partner

Specifications

Color

Black

Impedance

32 ohms

Cable length

2190 mm

Button user controls

Call answer/end; Mute; Volume +/-

Headphone type

On-ear (monoaural)

Microphone bandwidth

35 Hz to 21 kHz

Ear cushions

Artificial leather (surface material)

Compatible Operating Systems

Windows 10; macOS

Acoustic protection technology

SoundGuard Digital

Minimum dimensions (W x D x H)

11.1 x 14.9 x 6.7 cm

Weight

0.07 kg

Minimum System Requirements

USB Type-A port

What's in the box

User guide; Headset

Manufacturer Part No:
767F9AA
Brand:
HP
Product Type:
-
UPC
-
Product Family:
Poly
Shipping Weight:
1 kg
PB Part No:
IPHHPE5914269
Product Model:
EncorePro 320
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

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Delivery & Pick-up

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.

Next Day Delivery

Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for Auckland, Hamilton, Wellington and Christchurch. Simple place your order before 1pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed and unopened, with packaging in original condition, accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange. A 20% restocking fee may be applied where goods are not returned in sealed, original packaging condition.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase. Items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

HP Poly EncorePro 320 USB-C Wired On-Ear Contact Center Headset

  • Brand: HP
  • MPN: 767F9AA
  • Part #: IPHHPE5914269
PB Tech price $93.04 Excluding GST PB Tech price $107.00 Including GST

Date Created: 22:00, 12-09-2025
Product URL: https://www.pbtech.co.nz/product/IPHHPE5914269/HP-Poly-EncorePro-320-USB-C-Wired-On-Ear-Contact-C
Branch New Stock On Display
Auckland - Albany 0
Auckland - Glenfield 0
Auckland - Queen Street 0
Auckland - Auckland Uni 0
Auckland - Newmarket 0
Auckland - Westgate 0
Auckland - Penrose 0
Auckland - Henderson (Express) 0
Auckland - St Lukes 0
Auckland - Manukau 0
Hamilton 0
Tauranga 0
New Plymouth 0
Palmerston North 0
Petone 0
Wellington 0
Auckland - Head Office 0
Auckland - East Tamaki Warehouse 0
Christchurch - Hornby 0
Christchurch - Christchurch Central 0
Dunedin 0

Features

Give your call center teams the headset created for long-lasting comfort, reliability, acoustic protection, and voice optimization.

Get top quality audio

Give your teams and customers the quality audio you expect from Poly, with a flexible noise-canceling microphone to tune out background buzz and chatty neighbors.

Make conversations clear

Better understanding leads to better outcomes, and happier customers. That's why we use voice-optimized frequency response to make conversations clearer - and more accurate.

Flexible microphone boom

Give your teams and customers quality audio with a flexible noise-canceling microphone.

Acoustic protection

SoundGuard Digital uses sophisticated algorithms to provide additional acoustic protection, above and beyond the protection of SoundGuard while it maintains natural-sounding speech.

Inline call controls

Make every call productive, with inline call control for easy volume adjustment and muting (USB versions only).

Voice-optimized frequency

Create clearer and better conversations with voice-optimized frequency response.


PB Tech is a HP Gold Partner

Specifications

Color

Black

Impedance

32 ohms

Cable length

2190 mm

Button user controls

Call answer/end; Mute; Volume +/-

Headphone type

On-ear (monoaural)

Microphone bandwidth

35 Hz to 21 kHz

Ear cushions

Artificial leather (surface material)

Compatible Operating Systems

Windows 10; macOS

Acoustic protection technology

SoundGuard Digital

Minimum dimensions (W x D x H)

11.1 x 14.9 x 6.7 cm

Weight

0.07 kg

Minimum System Requirements

USB Type-A port

What's in the box

User guide; Headset

Date Created: 22:00, 12-09-2025
Product URL: https://www.pbtech.co.nz/product/IPHHPE5914269/HP-Poly-EncorePro-320-USB-C-Wired-On-Ear-Contact-C