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Jabra Engage 50 II USB-C Wired On-Ear Headset with In-Line Controls - UC Certified

2-Mics Noise Cancellation / Busy Light

PB Tech price
PB Tech price
$ 240 .00
 +GST
$ 276 .00
 inc GST
$240.00  +GST
$276.00

Jabra Engage 50 II USB-C Wired On-Ear Headset with In-Line Controls - UC Certified

2-Mics Noise Cancellation / Busy Light

  • Brand: Jabra
  • MPN: 5099-299-2259
  • Part #: IPHJAB5587885
  • UPC:
PB Tech price
$ 240 .00 $ 276 .00
 +GST  inc GST


Click & Collect: Select your store to check availability
Delivery: Order now and it ships on 01 Aug When will I receive it?
$240.00  +GST
$276.00

Four payments of $69.69 per fortnight*

Afterpay lets you spread the cost of your purchase over 4, interest-free, fortnightly payments.

Click the button below or select Afterpay as your payment method during the checkout process.

If you do not have a Afterpay account you will be able to create one at checkout.

*Repayments shown above are indicative only and may vary. Ts and Cs and lending criteria apply.

Learn more about Afterpay

Finance from $3.37 per week*

Get what you want at a price you can afford. Choose a finance term below to see the weekly repayment amount and apply online during checkout or in-store.

Choose a Finance Term

*Weekly payments are indicative only and based on a retail price of over a loan term of months at an interest rate of % p.a. and include a monthly service fee and a establishment fee (excludes optional Payment Protection Insurance).The total amount payable over the term of the loan is . Details of finance (including weekly payments, the total amount repayable over the term of the loan, interest rate and any applicable fees) can be confirmed with a detailed quote. Full disclosure of all of the terms of your finance will also be provided to you in the Finance Now disclosure statement for your consideration prior to confirmation of your purchase. All finance is subject to Finance Now terms and conditions and approval criteria.

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12 months interest free from $6.37 per week*

Q Card / Mastercard is your perfect shopping partner, combining the benefits of a credit card with the added ability to access a range of interest-free deals and payment holidays.

Learn more about Q Mastercard, apply online for one now, or email [email protected] to chat with our team.

Lending criteria, $50 annual Account Fee, fees, Ts&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Standard Interest Rate of 28.50% p.a. applies to outstanding balance at the end of LTF Interest-Free Period (see Ts&Cs for Q Mastercard Standard Interest Rate). Approved applicants only. The indicative monthly repayment is the purchase amount and Establishment Fee divided by the number of weeks in the Start-up interest Period. The indicative repayments assume there are no additional purchases, cash withdrawals, fees or charges. The indicative repayments are only an estimate and figures should be used as an indication only. They do not represent either a quote. pre-qualification or approval. To repay the purchase amount by the expiry of the Start-up interest Free Period, the indicative monthly repayments stated would need to be made by the due date for each statement period.

*See here for full T&C

  • Brand: Jabra
  • MPN: 5099-299-2259
  • Part #: IPHJAB5587885
  • UPC:

Interface

USB-C

Form Factor

On Ear

Wireless Technology

N/A

Sound Mode

Stereo

Noise Cancelling

N/A

Microphone

Yes - 2x Microphone Array

Microphone Noise Cancelling

Yes

Colour

Black

Similar in-stock products available at PB Tech right now

Features



A headset that's got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you're welcome). It's light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you're wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there's no better headset to help you make every customer your most satisfied customer yet.

 

It's not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer's call experience, including background noise, the position of your microphone, silence and interruptions.

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

 

See the full picture

Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents' background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.

Together these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.

 

Magic mic

In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that'll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

 

Great comfort isn't a given. It's engineered.

Engage 50 II is designed to be so comfortable that you'll barely know it's there. Weighing in at as little as 1.5oz, or 45g*, it's super lightweight, with angled cushions for the most comfortable fit.

 

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So Engage 50 II is built to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.



Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you'll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times.)

With Engage 50 II's specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

 

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it's all taken care of.

 


Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you're away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you're in the office.*

*SmartRinger only sounds when the headset is lying on a flat surface

 

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 

With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

*Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

 

Protect your focus

Say 'no' to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you're busy.

A red light will glow automatically when you're busy on a call, showing anyone around you that now isn't a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you're free.


Specifications

Audio

Noise-isolating fit

Yes

Noise reduction on calls

Yes

Speaker size

20mm

Speaker max input power

30 mW

Speaker bandwidth (music mode)

50Hz - 20000Hz

Speaker bandwidth (speak mode)

100Hz - 14000Hz

Microphone type

2 x MEMS

Microphone sensitivity

-26dBFS/Pa

Microphone bandwidth

100Hz - 14000Hz

User hearing protection

Jabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA

General

Box content

Headset, carry pouch, warranty and warning leaflet

Packaging dimensions (WxHxD)

185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in

Main unit dimensions (WxHxD) - Stereo

167mm x 54mm x 167mm | 6.57in x 2.13in x 6.57in

Materials used

Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE

Headset Weight (stereo variant)

65g | 2.3oz

Weight (stereo) w. Link

152g | 5.4oz

LED features and functions

Busylight, incoming call, Microsoft Teams notifications (SKU dependent)

Operating temperature

-10°C to 55°C | 14°F to 131°F

Storage temperature

-5°C to 55°C | 23°F to 131°F

Connectivity

USB-C

Compatible software and/or apps

Engage+, Jabra Direct, Jabra Xpress

Form factor

On-ear headband

Manufacturer Part No:
5099-299-2259
Brand:
Product Type:
-
UPC
-
Product Family:
-
Shipping Weight:
1.01 kg
PB Part No:
IPHJAB5587885
Product Model:
Engage 50 II
Warranty: 36 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

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Delivery & Pick-up

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.

Next Day Delivery

Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for Auckland, Hamilton, Wellington and Christchurch. Simple place your order before 1pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase.

Please note, items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

Jabra Engage 50 II USB-C Wired On-Ear Headset with In-Line Controls - UC Certified 2-Mics Noise Cancellation / Busy Light

  • Brand: Jabra
  • MPN: 5099-299-2259
  • Part #: IPHJAB5587885
PB Tech price $240.00 Excluding GST PB Tech price $276.00 Including GST

Date Created: 08:01, 26-07-2024
Product URL: https://www.pbtech.co.nz/product/IPHJAB5587885/Jabra-Engage-50-II-USB-C-Wired-On-Ear-Headset-with
Branch New Stock On Display
Albany 0
Glenfield 0
Queen Street 0
Auckland Uni 0
Newmarket 0
Westgate 0
Penrose 0
Henderson (Express) 0
St Lukes 0
Manukau 0
Hamilton 0
Tauranga 0
New Plymouth 0
Palmerston North 0
Petone 0
Wellington 0
Head Office 0
Hornby 0
Christchurch Central 0

Features



A headset that's got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you're welcome). It's light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you're wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there's no better headset to help you make every customer your most satisfied customer yet.

 

It's not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer's call experience, including background noise, the position of your microphone, silence and interruptions.

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

 

See the full picture

Leading monitoring providers have integrated advanced Jabra Engage call data into their solutions, enhancing their value with a clearer view of the customer experience. The Jabra data includes agents' background noise, cross-talk and silence during calls, enabling you to pinpoint and address specific issues.

Together these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call.

 

Magic mic

In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that'll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

 

Great comfort isn't a given. It's engineered.

Engage 50 II is designed to be so comfortable that you'll barely know it's there. Weighing in at as little as 1.5oz, or 45g*, it's super lightweight, with angled cushions for the most comfortable fit.

 

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So Engage 50 II is built to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.



Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you'll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times.)

With Engage 50 II's specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

 

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it's all taken care of.

 


Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you're away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you're in the office.*

*SmartRinger only sounds when the headset is lying on a flat surface

 

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 

With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

*Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

 

Protect your focus

Say 'no' to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you're busy.

A red light will glow automatically when you're busy on a call, showing anyone around you that now isn't a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you're free.


Specifications

Audio

Noise-isolating fit

Yes

Noise reduction on calls

Yes

Speaker size

20mm

Speaker max input power

30 mW

Speaker bandwidth (music mode)

50Hz - 20000Hz

Speaker bandwidth (speak mode)

100Hz - 14000Hz

Microphone type

2 x MEMS

Microphone sensitivity

-26dBFS/Pa

Microphone bandwidth

100Hz - 14000Hz

User hearing protection

Jabra SafeTone™ 2.0, PeakStop 105, EU Noise at Work, G616, OSHA

General

Box content

Headset, carry pouch, warranty and warning leaflet

Packaging dimensions (WxHxD)

185mm x 249mm x 50mm | 7.28in x 9.8in x 1.97in

Main unit dimensions (WxHxD) - Stereo

167mm x 54mm x 167mm | 6.57in x 2.13in x 6.57in

Materials used

Leatherette, PC & PC/ABS plastic, PP, silicon rubber, stainless steel, TPE

Headset Weight (stereo variant)

65g | 2.3oz

Weight (stereo) w. Link

152g | 5.4oz

LED features and functions

Busylight, incoming call, Microsoft Teams notifications (SKU dependent)

Operating temperature

-10°C to 55°C | 14°F to 131°F

Storage temperature

-5°C to 55°C | 23°F to 131°F

Connectivity

USB-C

Compatible software and/or apps

Engage+, Jabra Direct, Jabra Xpress

Form factor

On-ear headband

Date Created: 08:01, 26-07-2024
Product URL: https://www.pbtech.co.nz/product/IPHJAB5587885/Jabra-Engage-50-II-USB-C-Wired-On-Ear-Headset-with