Testimonials

Saad was very helpful and understanding of my situation and actioned my request to transfer the pick up name to my daughter's as I had been recovering from surgery and could not drive to the store to pick up the laptop I ordered. Thank you, Saad Saad was very helpful and understanding of my situation and actioned my request to transfer the pick up name to my daughter's as I had been recovering from surgery and could not drive to the store to pick up the laptop I ordered. Thank you, Saad

Abel provided great customer service! Approachable, knowledgeable and service was above and beyond , will definitely be going back!! Abel provided great customer service! Approachable, knowledgeable and service was above and beyond , will definitely be going back!!

It was fast, responsive and professional service. It was fast, responsive and professional service.

Amazing service! Ordered on a Saturday afternoon and was delivered just after lunchtime on a Monday. Amazing service! Ordered on a Saturday afternoon and was delivered just after lunchtime on a Monday.

awesome service and help from the team
Saad was very helpful in sorting out our problem awesome service and help from the team
Saad was very helpful in sorting out our problem

I reached out today regarding a delayed iPhone 17 Pro shipment for one of our staff, and I couldn't be more impressed with the service I received from Saad. He was prompt and provided a clear ETA before proactively helping me switch to a different...view more I reached out today regarding a delayed iPhone 17 Pro shipment for one of our staff, and I couldn't be more impressed with the service I received from Saad. He was prompt and provided a clear ETA before proactively helping me switch to a different color model that was in stock. He even went the extra mile to help redirect the delivery to a new address for me. Saad was quick, professional, and turned a frustrating delay into a great experience. Thank you Saad.

Saad was professional and very helpful, sorted out the issue with my order and has everything done in 10 min. The conformation email the next morning was top class, and I wish other service companies could take note. Saad was professional and very helpful, sorted out the issue with my order and has everything done in 10 min. The conformation email the next morning was top class, and I wish other service companies could take note.

Saad was extremely professional and assisted me promptly with confirming my delivery date.

I’m very happy with the level of customer service he provided. Saad was extremely professional and assisted me promptly with confirming my delivery date.

I’m very happy with the level of customer service he provided.

Saad was incredibly helpful, quick responses and made sure we had our products in time Saad was incredibly helpful, quick responses and made sure we had our products in time

The procurement team as always provided competent and quick help with locating the correct item. Today it was Saad who did the good work. Thanks! The procurement team as always provided competent and quick help with locating the correct item. Today it was Saad who did the good work. Thanks!

PBtech staff has always been helpful even if they are busy.. They always keep the line flowing. Good service, no problems. PBtech staff has always been helpful even if they are busy.. They always keep the line flowing. Good service, no problems.

Joshua Crowther was very helpful when I phoned about having trouble with the payment page. His instructions were clear and the problem was sorted. Thank you Joshua Crowther was very helpful when I phoned about having trouble with the payment page. His instructions were clear and the problem was sorted. Thank you

I have been speaking with Saad Malik, to figure out what laptop I should upgrade to. Saad was extremely helpful and gave me all the information I needed with a speedy response every time! Thank you so much Saad, excellent customer service and very...view more I have been speaking with Saad Malik, to figure out what laptop I should upgrade to. Saad was extremely helpful and gave me all the information I needed with a speedy response every time! Thank you so much Saad, excellent customer service and very informative! :)

I purchased a refurbished PC. I was hesitant at first as I used to buy new - times are tough. I was impressed with the quality. The product was immaculate inside and out. It works perfectly plus has a year warranty so can't go wrong. Great service as...view more I purchased a refurbished PC. I was hesitant at first as I used to buy new - times are tough. I was impressed with the quality. The product was immaculate inside and out. It works perfectly plus has a year warranty so can't go wrong. Great service as always.

I have found Saad great to deal with when sorting out a couple of minor issues. Great communication and easy solutions which is much appreciated. I have found Saad great to deal with when sorting out a couple of minor issues. Great communication and easy solutions which is much appreciated.

@Saad Malik ngā mihi for your above and beyond customer support, excellent customer service, excellent communication, im very appreciative and pleased with you helping me navigate my mistakes and reaching a positive solution. what an amazing person...view more @Saad Malik ngā mihi for your above and beyond customer support, excellent customer service, excellent communication, im very appreciative and pleased with you helping me navigate my mistakes and reaching a positive solution. what an amazing person you have here PB Tech, thank you bro

@saad Malik helped me today by timely informing me the end of line order and adjusted everything as per the new order. Such a great helping hand. He is quick and solution oriented. Highly recommend him. Thanks SB @saad Malik helped me today by timely informing me the end of line order and adjusted everything as per the new order. Such a great helping hand. He is quick and solution oriented. Highly recommend him. Thanks SB

Saad was super quick to getting me what I was looking for and providing what I needed. Good work :) Saad was super quick to getting me what I was looking for and providing what I needed. Good work :)

I emailed today about an order for an iPhone 14, which has been delayed in shipment from overseas. Saad patiently listened to my query and helped me choose a replacement. He was extremely helpful, quick to respond and a pleasure to deal with. I emailed today about an order for an iPhone 14, which has been delayed in shipment from overseas. Saad patiently listened to my query and helped me choose a replacement. He was extremely helpful, quick to respond and a pleasure to deal with.

It was pleasure to get support from Saad, who goes extra miles to support and provide all information that we are after. It was pleasure to get support from Saad, who goes extra miles to support and provide all information that we are after.