Testimonials

Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time. Saad Malik was most helpful in suggesting an alternate product when the ordered product was deemed EOL. Thank you for your assistance, it really saved me quite a bit of time.

Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile...view more Can't speak positively for my more recent experiences with Auckland and head office but I can soundly suggest visiting the New Plymouth branch, Equipped with all the right information the team there will set you right in timely fashion, with a smile and the manager/supervisor was a solid bloke to talk to as well. That man alone restored my faith in humanity.

Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;) Ordered a RAM kit yesterday around 4 and it was on my doorstep this morning!
Great service! Way faster than downloading more RAM ;)

Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers Had an order paid via bank transfer with items in several locations.
The support was really helpful, and within a few hours, my order was processed and shipped in separate parcels.
Five stars
Cheers

I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
...view more I own a Segway Ninegot and had to make repairs! This vehicle is a fantastic way to get to where you need to go 'quickly', without using your car. It is a great way to save on petrol.
After hundreds of Kilometres on my Segway...' PB Tech Newmarket' took the time to check my bike and make 'absolutely sure' that it was fit for use. When it comes to 'technical customer service'... PB Tech is the way to go! They had everything organized on pick-up and I am delighted with the result.......Thank you to the Team, at Newmarket, Auckland, and support from Tauranga, Bay of Plenty!

Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Co...view more Hello everyone,

I really would like to appreciate Connor Gear for his spectacular support in my case, he was friendly and patient with me and got my issue sorted quickly and efficiently. I could not commend him more than I already do! Thank you Connor

Great to easily source my items online and then collect the next day. Great to easily source my items online and then collect the next day.

Eric Zhou helped me order all my parts for a DIY build, was thoughtful to my budget and also recommended parts that performed better than the ones i had listed prior to coming into the store.

I couldnt be happier with the service Eric provided, h...view more Eric Zhou helped me order all my parts for a DIY build, was thoughtful to my budget and also recommended parts that performed better than the ones i had listed prior to coming into the store.

I couldnt be happier with the service Eric provided, he went above and beyond and i really appreciated his effort!

10/10

Thank you Eric Zhou!

By far the best store for anything whether it be computers, televisions, electric scooters or cameras. Very good and fast support team, good prices and I love that it tells you everything about whats happening with your order By far the best store for anything whether it be computers, televisions, electric scooters or cameras. Very good and fast support team, good prices and I love that it tells you everything about whats happening with your order

Its easy to shop and check for different products for office use. Its easy to shop and check for different products for office use.

Great service and amazing speedy delivery. Have had several items shipped to me and never been disappointed. My go to store Great service and amazing speedy delivery. Have had several items shipped to me and never been disappointed. My go to store

A few months back, I popped into the Pb tech store in Newmarket to buy an e-reader. I thought I knew exactly what I wanted, but then my sales rep, Daniel Tiong, hit me with some knowledge. He told me there were other e-readers on the market that...view more A few months back, I popped into the Pb tech store in Newmarket to buy an e-reader. I thought I knew exactly what I wanted, but then my sales rep, Daniel Tiong, hit me with some knowledge. He told me there were other e-readers on the market that might be a better fit for me. He broke it down for me showed me the positives and limitations to each of them, I decided to go with his recommendation. It was a smart move because I love my new e-reader! In fact, I even got one for my mum as a birthday gift.

Great people to deal with in Wellington branch. Once the PS5 was ordered they kept me in the loop regarding when I could pick it up. Service was fast and efficient. Would definitely use them again.
Thanks Great people to deal with in Wellington branch. Once the PS5 was ordered they kept me in the loop regarding when I could pick it up. Service was fast and efficient. Would definitely use them again.
Thanks

Thank you Brian Ma @ The Penrose store for his assistance and support on what PC equipment I need for a gaming system for my boy and went thru options and set up.Excellent customer service and following through getting the info I need.AA+++ Thank you Brian Ma @ The Penrose store for his assistance and support on what PC equipment I need for a gaming system for my boy and went thru options and set up.Excellent customer service and following through getting the info I need.AA+++

By: LaurenceM 21/04/23

Really good service and fast delivery even for rural Post. Very happy to buy more products. Really good service and fast delivery even for rural Post. Very happy to buy more products.

Have had the best customer experience with Connor Gear. Asked for a MSDS and i went through 6 consultants who didnt know what i was talking about. Connor assured me he will try his best to do what he can. I never thought he would get back to me but...view more Have had the best customer experience with Connor Gear. Asked for a MSDS and i went through 6 consultants who didnt know what i was talking about. Connor assured me he will try his best to do what he can. I never thought he would get back to me but surprisingly he emailed me a few days later With what i requested. Connor, thank you for your excellent customer service and following through with getting the info needed. Exceptional service A++

Thank you Saad Malik for giving me quick and easy support with my query. Would gladly go to the PB Tech team again for any assistance I need. Thank you Saad Malik for giving me quick and easy support with my query. Would gladly go to the PB Tech team again for any assistance I need.

Great customer support and delivery of the order is pretty fast and cheap

Keep up the great service and support Great customer support and delivery of the order is pretty fast and cheap

Keep up the great service and support

Had a great experience today with the Albany PB Tech team, particularly Johnny, who gave me a lot of help finding what I needed and answering my (enormous number of) questions. Icing on the cake was him helping me carry my bulky purchases to my car -...view more Had a great experience today with the Albany PB Tech team, particularly Johnny, who gave me a lot of help finding what I needed and answering my (enormous number of) questions. Icing on the cake was him helping me carry my bulky purchases to my car - in the rain - without hesitation. Nice one!

I was ordering laptops for this month, and didn't realise until I'd placed the order that I needed an extra laptop. I contacted PB Tech's sales team, and they arranged for me to get an extra laptop with no additional shipping cost. Great service! I was ordering laptops for this month, and didn't realise until I'd placed the order that I needed an extra laptop. I contacted PB Tech's sales team, and they arranged for me to get an extra laptop with no additional shipping cost. Great service!