Long Weekend Store Hours – OPEN Saturday and Monday. CLOSED for Good Friday and Easter Sunday.

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Tell us about your PB Tech experience

If you're happy with our service or products, we would love to hear from you!

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My thanks to Beanta De Silva at the Petone store who provided great service and advice to me today. Much appreciated Beanta!

By: BernieW3 31/03/26

Unfortunately Saad couldn't give us a better price for the item we were looking for (no fault of theirs) but provided a quick friendly reply.

AQ
By: AdminQ 30/03/26

Saad was awesome to deal with, he guided me to the correct branch and provided relevant information. Thank you for your assistance, Saad.

EK
By: EricK528 26/03/26

Saad was very helpful and understanding of my situation and actioned my request to transfer the pick up name to my daughter's as I had been recovering from surgery and could not drive to the store to pick up the laptop I ordered. Thank you, Saad

MR
By: MariaR88 16/03/26

Abel provided great customer service! Approachable, knowledgeable and service was above and beyond , will definitely be going back!!

ED
By: EllenD53 14/03/26

It was fast, responsive and professional service.

OA
By: OsmanA 12/03/26

Amazing service! Ordered on a Saturday afternoon and was delivered just after lunchtime on a Monday.

LC
By: LeanneC831 09/03/26

awesome service and help from the team
Saad was very helpful in sorting out our problem

TH
By: ToddH5 09/03/26

I reached out today regarding a delayed iPhone 17 Pro shipment for one of our staff, and I couldn't be more impressed with the service I received from Saad. He was prompt and provided a clear ETA before proactively helping me switch to a different...view more

KL
By: KelvinL1694 06/03/26

Saad was professional and very helpful, sorted out the issue with my order and has everything done in 10 min. The conformation email the next morning was top class, and I wish other service companies could take note.

MT
By: MartinT771 05/03/26

Saad was extremely professional and assisted me promptly with confirming my delivery date.

I’m very happy with the level of customer service he provided.

JK
By: JoshuaK663 03/03/26

Saad was incredibly helpful, quick responses and made sure we had our products in time

SR
By: SophieR2 26/02/26

The procurement team as always provided competent and quick help with locating the correct item. Today it was Saad who did the good work. Thanks!

MR
By: MarkR69 25/02/26

PBtech staff has always been helpful even if they are busy.. They always keep the line flowing. Good service, no problems.

PS
By: PhilS338 23/02/26

Joshua Crowther was very helpful when I phoned about having trouble with the payment page. His instructions were clear and the problem was sorted. Thank you

JC
By: JanineC754 20/02/26

I have been speaking with Saad Malik, to figure out what laptop I should upgrade to. Saad was extremely helpful and gave me all the information I needed with a speedy response every time! Thank you so much Saad, excellent customer service and very...view more

CF
By: CocoF8 19/02/26

I purchased a refurbished PC. I was hesitant at first as I used to buy new - times are tough. I was impressed with the quality. The product was immaculate inside and out. It works perfectly plus has a year warranty so can't go wrong. Great service as...view more

MM
By: MattM7716 19/02/26

I have found Saad great to deal with when sorting out a couple of minor issues. Great communication and easy solutions which is much appreciated.

MB
By: MeganB846 18/02/26

@Saad Malik ngā mihi for your above and beyond customer support, excellent customer service, excellent communication, im very appreciative and pleased with you helping me navigate my mistakes and reaching a positive solution. what an amazing person...view more

TO
By: TipeneO1 18/02/26

@saad Malik helped me today by timely informing me the end of line order and adjusted everything as per the new order. Such a great helping hand. He is quick and solution oriented. Highly recommend him. Thanks SB

SB
By: ShagunB 13/02/26