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Testimonials

Tell us about your PB Tech experience If you're happy with our service or products, we would love to hear from you!
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By: Guest

PB tech have always been a go to when in a technical need, recently interacting with Saad, my unique requirement for a network/music on hold connection was no trouble for him at all. I am glad to see customer service like this exists where it is not...view more

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By: Guest 20/10/20

Very efficient and fast response. I bought my Sony ZV-1 camera and they were very fast to respond.

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By: Guest 19/10/20

Big thanks to Senior technician Simon Casey at the Wellington branch. He did a brilliant clone job of my OS and software. By expanding it to a new, larger SSD And he made sure Windows rebooted and worked afterward..

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By: Guest 16/10/20

Excellent customer service. Excellent availability of products. Excellent delivery service including constantly updating tracking information. Thank you very much Jordan and the PB Tech Team. We wish your company all the best for the future. ...view more

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By: ChrisB576 15/10/20

Excellent service. Item arrived overnight

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By: Guest 10/10/20

Awesome pro active service after I ordered a product that was going to take much longer to receive.

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By: RhysM485 09/10/20

10/10. I ordered a 34" LG screen that wasn't available at their warehouse and realised the estimated shipping date was a month from purchase, when I need a new monitor by within a week. I requested a refund via email and had a response and refund...view more

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By: Guest 08/10/20

Huge shout out to Cheryl from Customer Service. Huge thanks for all work they did to help track down my packages that almost got lost in the mail. Can't say thanks enough. 7/5 stars

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By: BradleyN15 06/10/20

Hi

Just wanted to thanks Alex from pbtech North shore branch for sorting out my order which was mixed up with someone else order. He gave me a call back within 10mins to let me know my item is here. Once again thanks for the speedy service.

K...view more

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By: WayneH42 06/10/20

Saad Malik was friendly and efficient.
Sorted my request within 12 hours with a smile, zero a worry.
Thanks again for the rapid order change.

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By: Guest 05/10/20

Thank you for serving me today Matt Taylor! You were patient and knowledgeable with all my needs and helped me pick 3 monitors and a mount that solved all possible issues. You seemed happy to help and it really made my day! Hope I get you again next...view more

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By: Guest 04/10/20

Big thank you to Saad Malik who has been very helpful in sorting out my order today. Great customer service and communication!
Thanks for all your help today!

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By: Guest 01/10/20

Thank you to Saad Malik who helped me get clarity on a frustrating issue, he communicated very effectively, followed up as he said he would and was very knowledgeable. Simply the best customer service i have experienced in a very long time.

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By: Guest 28/09/20

Jason Lum from the Penrose branch always helps me out and has extensive knowledge on upcoming deals and the products available.

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By: RomilS 19/09/20

BIG Thanks to Mark Stevens, At PBtech penrose. He is super cool and has the same interests as me we had a good chat about zen 3, and I felt since I’m a child he didn’t treat me like a child he treated me like a real person. Thanks Mark if you see...view more

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By: Guest 19/09/20

Thank you to Saad Malik who I can see has many positive testimonials already very clear to see why! So quick and understanding with response. Fantastic work thank you

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By: Guest 14/09/20

I have been serviced by Mirhan. Very quick and effective help. I wish Mirhan great success.

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By: KeshavlalP 09/09/20

Great purchase it works perfectly. It was cheap and reliable will definitely come back to pb tech

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By: Guest 08/09/20

Lei Yang, great sales person at Manukau PB Tech store! He relatable, he doesn't force his customers. He always helps my parents when we go into-store. I recommend him, he is very knowledgeable and understanding.

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By: Guest 08/09/20

Always great to deal with pb tech and have great staff for when you do run into issues. Mirhan. was a great help and cant rate them highly enough.

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By: Guest 04/09/20

A big thanks to the PB team! You helped me through your processes with such ease. Nothing was an issue. Very grateful!

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By: JaneW48 02/09/20

A big thanks to Saad Malik. He patiently worked around the problems with headsets, etc. that arose because of working from home under COVID alert, and then gave me very clear and well considered advice. He listened to my requirements, recommended a...view more

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By: Guest 28/08/20

Had a lot of issues with my order being delivered to the wrong address. Was struggling to find anyone that would and could help, Saad Malik ended up taking one of my calls and was such a huge help. His communication was fantastic and he even managed...view more

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By: Guest 26/08/20

Just want to say a big thank you to Mirhan. Just been so helpful with all of my enquiries and he was just helpful. Thank you Mirhan. Definitely know who to ask for next time.

Kind Regards
Victoria

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By: Guest 25/08/20
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