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Sony WH-1000XM5 Wireless Over-Ear Noise Cancelling Headphones - Black

ANC - Up to 30 Hours Battery Life

PB Tech price
PB Tech price
$ 380 .87
 +GST
$ 438 .00
 inc GST
$380.87  +GST
$438.00

Sony WH-1000XM5 Wireless Over-Ear Noise Cancelling Headphones - Black

ANC - Up to 30 Hours Battery Life

Your world. Nothing else.
  • Brand: Sony
  • MPN: WH1000XM5B
  • Part #: HSTSNY010050
  • UPC:
PB Tech price
$ 380 .87 $ 438 .00
 +GST  inc GST
Tax free price $403.72*
*Price includes surcharge


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$380.87  +GST
$438.00

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expert pick

Top pick for noise cancelling

"The XM5s are fantastic all-round noise cancelling headphones, combining elite-level noise cancelling performance, great sound, enhanced comfort, and a compact design. One of PB’s top sellers for good reason!"

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expert pick

Nik T - Audio Expert

Read bio
  • Brand: Sony
  • MPN: WH1000XM5B
  • Part #: HSTSNY010050
  • UPC:

Interface

3.5mm

Colour

Black Pink Silver

Microphone

Yes

Rated Battery Life

Up to 30 Hours

Noise Cancelling

Yes

Wireless Technology

Bluetooth

IP Rating

N/A

Multipoint

Yes

What PB Tech customers are saying about this product...

See More Reviews

Customer Review Summary

"The Sony WH1000XM5 headphones receive high praise for their superior sound quality, excellent noise cancelling feature, and impressive battery life. Users appreciate their sleek de ...view more"

AI avatar icon
Summarised by AI 09/02/25
AI Bot
3.5mm | Black

"Purchased a 2nd pair of these as a gift, knowing they are qu ...view more"

KB
By: KeithB624 13/01/25
Verified Owner
3.5mm | Pink

"I’ve converted from in ear beats buds and these over ears ...view more"

CM
By: ChristinaM899 16/12/24
Verified Owner

Features



WH-1000XM5: YOUR WORLD. NOTHING ELSE.

With two processors controlling eight microphones, Auto NC Optimizer for automatically optimising noise cancelling based on your wearing conditions and environment, and a specially designed driver unit, WH-1000XM5 headphones with industry-leading noise cancelling[1] rewrite the rules for distraction-free listening and call clarity.

 

Industry-leading noise cancellation[1]

From airplane noise to people's voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

 

Multi Noise Sensor technology

With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

 

Incomparable noise cancelling

Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

 

Specially designed 30mm driver unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

 

Superlative sound, engineered to perfection

The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

 

Enjoy High-Resolution Audio with and without wires

The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data[3] than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.[4]

 

Real-time restoration of all your compressed files

Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.[5]

 

1000X series best call quality ever

Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you'll always hear and be heard clearly.

 

Multiple microphones, focused on your voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.

 

Ultra clear, noise-free calls

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

1 = With noise
2 = Without noise

 

All day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

 

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite cafe, and tailors sound to suit the situation.

 

For everyday convenience, just Speak-to-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.[6, 7]

 

Control with your voice

Get hands-free help - Just say "Hey Google" or "Alexa" to activate your preferred voice assistant.[8] Listen to music, connect with  friends, get notifications, set reminders, and more. You can even  control your headphones features like noise cancellation with your voice[9], listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.[10]

 

Listen safely with Sony | Headphones Connect app

Check how safely you're listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

 

Multipoint connection

For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

 

Find your headphones with Fast Pair

The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google's Find My Device app on your smartphone.

 

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

 

All day power and quick charging

With a huge 30 hours of battery life you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.[11]

 

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings - for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.

 

Collapsible case, saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible case can be made up to 40% thinner for easy storage in a bag.

 

What's in the box

Open up the packaging of your WH-1000XM5 headphones and you'll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

 

Better for the environment

There's no plastic in the WH-1000XM5 packaging[12], which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.


1. As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of wireless noise-cancelling headphones market
2. As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of noise-cancelling headphones market.
3. At the maximum transfer rate of 990 kbps.
4. Need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be needed.
5. Activate DSEE Extreme™ from the Sony | Headphones Connect app.
6. Set the function to "ON" from the Sony | Headphones Connect app. To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customised using the Sony | Headphones Connect app.
7. In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activities such as brushing teeth, coughing or humming.
8. Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android™ device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are not available in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set up with Sony | Headphones Connect app.
9. Only available for Google Assistant. Please see details on https://support.google.com/assistant/answer/7172842#headphones.
10. Need to have the app installed on your Android™ device or iOS device. Play My Emails for Outlook Mobile is available for English and Portuguese speaking customers, and Cortana voice assistance for Teams Mobile is only available for English speaking customers. Cortana voice assistance in Teams is currently supported on Microsoft Teams displays in the United States, United Kingdom, Canada, India, and Australia. Microsoft, Microsoft Outlook and Microsoft Teams are trademarks of the Microsoft group of companies. For the latest information about available languages and countries, please check Microsoft Support page.
11. The adapter is not included with WH-1000XM5.
12. Depending on geographical region. Coating and adhesive materials excluded. Recycle plastics may not be used for parts depending on the time of production.
13. Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR TV.
14. Firmware update available from Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR. Network connection required for firmware update of BRAVIA XR.
15. The same experience as WH-1000XM4 headphones (shown in picture) is available.
16. Sony | Headphones Connect App is needed. Requires subscription to a music streaming service -subscription fees apply. Some services may not be available in certain countries/regions.
17. This product is also known as WH1000XM5/BME, WH1000XM5/SME
18. Actual colour and dimension may differ from the screen image.
19. Colours & features of the product shown may differ by model and country.
20. Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.
21. Features and specifications are subject to change without prior notice.

Specifications

Size & Weight

WEIGHT

Approx. 250g

General Features

Colour

Black

HEADPHONE TYPE

Closed, dynamic

DRIVER UNIT

30mm

MAGNET

Neodymium

IMPEDANCE (OHM)

48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)

FREQUENCY RESPONSE

4 Hz - 40,000 Hz (JEITA)

FREQUENCY RESPONSE (ACTIVE OPERATION)

4 Hz - 40,000 Hz

FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)

20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)

SENSITIVITIES (DB/MW)

102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)

VOLUME CONTROL

Touch Sensor

CORD TYPE

Single-sided (detachable)

CORD LENGTH

approx. 1.2m

PLUG

Gold-plated L-shaped stereo mini plug

INPUT(S)

Stereo Mini Jack

WEARING STYLE

Over Ear

DSEE EXTREME

Yes

PASSIVE OPERATION

Yes

AMBIENT SOUND MODE

Yes

Battery

BATTERY CHARGE TIME

Approx. 3.5 hrs

BATTERY CHARGE METHOD

USB

BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)

Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)

BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

Bluetooth® Specification

BLUETOOTH® VERSION

Bluetooth Specification Version5.2

EFFECTIVE RANGE

10m

FREQUENCY RANGE

2.4GHz band (2.4000GHz-2.4835GHz)

PROFILE

A2DP, AVRCP, HFP, HSP

SUPPORTED AUDIO FORMAT(S)

SBC, AAC, LDAC

SUPPORTED CONTENT PROTECTION

SCMS-T

Noise Cancelling

PERSONAL NC OPTIMIZER

Auto NC Optimizer

ATMOSPHERIC PRESSURE OPTIMIZING

Yes

AMBIENT SOUND MODE

Yes

QUICK ATTENTION

Yes

What's In The Box

Items included

Carrying Case
Connection Cable
USB Cable

Manufacturer Part No:
WH1000XM5B
Brand:
Product Type:
Headphones
UPC
-
Product Family:
-
Shipping Weight:
0.8 kg
PB Part No:
HSTSNY010050
Product Model:
WH-1000XM5
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

Reviews

4.5 out of 5 Stars Based on 75 reviews
5 Stars
52
4 Stars
15
3 Stars
5
2 Stars
1
1 Stars
2

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Great quality

Interface: 3.5mm | Colour: Black

Great quality sound and noise cancelling. Only downside is the squeaky sound glasses make with them when moving around.

LS
By: LukeS799 12/01/23
Verified Owner
1 out of 1 user found this review helpful
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Good for programmers

Interface: 3.5mm | Colour: Black

I had a need to get noise cancelling headphones because I'd shifted back to working at home next to my producer partner who spends much of her time talking to people. Not good for programming. Problem is that I really don't like active NC headphones because I invariably can hear the buzz. But passive sometimes just isn't enough. I want to drop the outside world down to the point that I can hear voices - but have to concentrate to hear what people are saying. These ones do all of that.

Since I work on a linux workstation board without bluetooth, I also got a Sennheiser BTD 600 audio bluetooth dongle that does a good job of giving me Tidal...view more

LP
By: LynnP 29/09/22
Verified Owner
1 out of 1 user found this review helpful
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A fair price for a fantastic item

Interface: 3.5mm | Colour: Black

Purchased a 2nd pair of these as a gift, knowing they are quality headphones.

Been happy with mine for the last 2 years, and the receiver of the gift loves them so far.

Would recommend, especially considering the prices of it's competitors,

KB
By: KeithB624 13/01/25
Verified Owner
0 out of 0 users found this review helpful
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These are lovely!

Interface: 3.5mm | Colour: Pink

I’ve converted from in ear beats buds and these over ears are chefs kiss!

I brought these to give my in ear buds a break but they are so soft I can wear them for a whole day of work (9 hrs) comfortably despite having pretty large ears. It’s not tight fit wise and does not have any pressure or discomfort after a few hours which is a bonus.
I’ve even had a nap or two in em cos noise cancelling & they are so cozy.

To be fair I did weigh up against the Bose and XM4 but I have no regrets about my purchase considering I also brought these on sale lol. The are fit for purpose and despite the on ear touch controls being convenient I like that the...view more

CM
By: ChristinaM899 16/12/24
Verified Owner
0 out of 0 users found this review helpful
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Great headphones

Interface: 3.5mm | Colour: Black

Superb noise canceling and good sound quality. Definitely a good grab if there on special. Only shame is that they can't be folded but the carry case is pretty nice

G
By: Guest 12/12/24
0 out of 0 users found this review helpful
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Excellent

Interface: 3.5mm | Colour: Black

Bit of an upgrade from the XM4, good sound, great noise cancelling, comfortable without squeezing my head like a boa constrictor. I use these for travel so looking forward to using them on my next overseas trip.,

TH
By: TimH376 04/12/24
0 out of 0 users found this review helpful
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Brilliant headphones, completely worth the price

Interface: 3.5mm | Colour: Black

I've been wanting to get the perfect pair of headphones for months now, and I kept coming back to these but getting put off by the mixed reviews I saw around the web. I considered other brands like Bose and Sennheiser, but eventually settled on the Sony WH-1000XM5. I'm really impressed with these! Sound quality is excellent, they fit comfortably, the noise cancelation is the best I've ever had, and the touch controls work seamlessly. Also, the app is super useful for playing with equalizers. I've turned the AI assistants off so I can't really comment on that. Multi-point connection works great, I tested it out just for this review. No issues...view more

BH
By: BonnieH15 23/11/24
Verified Owner
0 out of 0 users found this review helpful
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Good, but needs charger

Interface: 3.5mm | Colour: Pink

The sound quality is excellent, and the ANC works well, however there is no charger in the box and my phone charger is not powerful enough to wake the battery up if it goes to 0.
If you buy this, buy a 20W or 45W charger to go with it

IK
By: IsaacK58 21/11/24
Verified Owner
0 out of 0 users found this review helpful
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Less comfortable than CH720N

Interface: 3.5mm | Colour: Black

Nice headphones and some good features but significantly less comfortable than the CH720s. The cushions are slimmer so they press onto my ears and the headband really presses them together so after a while they feel like the are squashing your head.

Also not as loud as I would like but the audio quality is really good.

CJ
By: ChrisJ779 17/11/24
Verified Owner
0 out of 0 users found this review helpful
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good quality but not great for work use

Interface: 3.5mm | Colour: Black

Have had these for a couple of years. If they are only connected to one device they work quite well. If you want to flick between devices it becomes very problematic and would take a bit of mucking around to get it to work. Also had people telling me that they got a lot of echoing when I was on a call using them. The noise cancelling is awesome though.

DG
By: DavidG175 26/10/24
Verified Owner
0 out of 0 users found this review helpful
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Pretty much same quality as XM4

Interface: 3.5mm | Colour: Black

Has the same quality as the XM4s when powered on. But using the XM5 with the wire powered off sounds terrible, you need to have it powered on for proper sound.

LW
By: LeoW66 01/09/24
Verified Owner
0 out of 0 users found this review helpful
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Super great purchase for the price:))

Interface: 3.5mm | Colour: Silver

The Sony WH-1000XM5 headphones are highly regarded for their excellent noise cancellation, sound quality, and comfort. I’d likely appreciate their balanced sound profile and effective noise-canceling capabilities, which are ideal for both travel and daily use. They also feature a sleek design and intuitive touch controls, which add to the overall user experience.

Getting them at a discounted price would make them even more attractive. While they are on the pricier side when purchased at full retail, a discount would enhance their value, making them a compelling option for anyone looking for high-quality noise-canceling headphones.

EB
By: ElikahdinB 31/08/24
Verified Owner
0 out of 0 users found this review helpful
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Accessories

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Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

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The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.

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Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.

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Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

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All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

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PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed and unopened, with packaging in original condition, accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange. A 20% restocking fee may be applied where goods are not returned in sealed, original packaging condition.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase. Items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

Sony WH-1000XM5 Wireless Over-Ear Noise Cancelling Headphones - Black ANC - Up to 30 Hours Battery Life

Your world. Nothing else.
  • Brand: Sony
  • MPN: WH1000XM5B
  • Part #: HSTSNY010050
PB Tech price $380.87 Excluding GST PB Tech price $438.00 Including GST

Date Created: 14:26, 09-02-2025
Product URL: https://www.pbtech.co.nz/product/HSTSNY010050/Sony-WH-1000XM5-Wireless-Over-Ear-Noise-Cancelling?is-review=1&pg=2
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Features



WH-1000XM5: YOUR WORLD. NOTHING ELSE.

With two processors controlling eight microphones, Auto NC Optimizer for automatically optimising noise cancelling based on your wearing conditions and environment, and a specially designed driver unit, WH-1000XM5 headphones with industry-leading noise cancelling[1] rewrite the rules for distraction-free listening and call clarity.

 

Industry-leading noise cancellation[1]

From airplane noise to people's voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment.

 

Multi Noise Sensor technology

With four microphones on each earcup, this is our biggest ever step forward in noise cancelling. Ambient sound is captured even more accurately for a dramatic reduction in high frequency noise. Thanks to Auto NC Optimizer, noise cancelling performance is always and automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

 

Incomparable noise cancelling

Specially developed by Sony, the new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1. This unique combination of technology controls eight microphones to deliver unprecedented noise cancelling quality.

 

Specially designed 30mm driver unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, especially in low frequency ranges, helping you enjoy your music precisely without ambient noise. The carbon fiber composite material realizes light weight and high rigidity dome and improves sound clarity, especially in high frequency ranges.

 

Superlative sound, engineered to perfection

The specially designed 30mm (precision-engineered) driver unit with light and rigid dome using carbon fiber composite material improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimised circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound.

 

Enjoy High-Resolution Audio with and without wires

The WH-1000XM5 supports High-Resolution Audio and High-Resolution Audio Wireless, thanks to LDAC, our industry-adopted audio coding technology. LDAC transmits approximately three times more data[3] than conventional Bluetooth® audio for exceptional High-Resolution Audio quality.[4]

 

Real-time restoration of all your compressed files

Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres and individual elements of each song, it restores high range sound lost in compression.[5]

 

1000X series best call quality ever

Our Precise Voice Pickup Technology uses four beamforming microphones and an AI-based noise reduction algorithm to isolate your voice precisely. A newly developed wind noise reduction structure minimises wind noise during calls. Wherever you are, you'll always hear and be heard clearly.

 

Multiple microphones, focused on your voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.

 

Ultra clear, noise-free calls

With Precise Voice Pickup Technology and advanced audio signal processing, the person on the other end of the call will hear your voice clearly, even when you are in noisy situations. Our noise reduction algorithm was developed with AI machine learning using more than 500 million voice samples to suppress ambient noise and extract your voice clearly in a wide range of environments.

1 = With noise
2 = Without noise

 

All day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.

 

Adaptive Sound Control automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience. When activated, it learns your behaviour and recognises locations that you frequently visit, such as your workplace or a favourite cafe, and tailors sound to suit the situation.

 

For everyday convenience, just Speak-to-Chat

As soon as you start a conversation, Speak-to-Chat automatically stops your music and lets in ambient sound - handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. Once your chat is over, your music starts playing again automatically.[6, 7]

 

Control with your voice

Get hands-free help - Just say "Hey Google" or "Alexa" to activate your preferred voice assistant.[8] Listen to music, connect with  friends, get notifications, set reminders, and more. You can even  control your headphones features like noise cancellation with your voice[9], listen to and interact with emails in Microsoft Outlook, and join Microsoft Teams meetings using Google Assistant or Siri.[10]

 

Listen safely with Sony | Headphones Connect app

Check how safely you're listening to music by comparing sound pressure data recorded by your headphones with guidance of the World Health Organisation (WHO). Receive OS notifications when listening levels are too high.

 

Multipoint connection

For total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. You'll also be able to quickly switch your headphones to either of the two devices at the touch of a button.

 

Find your headphones with Fast Pair

The WH-1000XM5 supports Google's helpful new Fast Pair feature. It lets you easily locate where you left your headphones by tone sound, or checking their last known location in Google's Find My Device app on your smartphone.

 

Easy pairing with your computer

Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.

 

All day power and quick charging

With a huge 30 hours of battery life you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter.[11]

 

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings - for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more.

 

Collapsible case, saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible case can be made up to 40% thinner for easy storage in a bag.

 

What's in the box

Open up the packaging of your WH-1000XM5 headphones and you'll find a carrying case, headphone cable (approx. 1.2m) and USB charging cable.

 

Better for the environment

There's no plastic in the WH-1000XM5 packaging[12], which is designed based on low toxicity design principles and a 'Made to be Remade' philosophy that's more socially responsible. The product box is produced using recycled and sustainable materials developed specially for Sony. WH-1000XM5 also uses recycled plastic materials from automobile parts.


1. As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of wireless noise-cancelling headphones market
2. As of January 1, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband-style of noise-cancelling headphones market.
3. At the maximum transfer rate of 990 kbps.
4. Need to set the function to "Priority on Sound Quality" using the Sony | Headphones Connect app. Compatible devices supporting LDAC will be needed.
5. Activate DSEE Extreme™ from the Sony | Headphones Connect app.
6. Set the function to "ON" from the Sony | Headphones Connect app. To deactivate Speak-to-Chat and return to your music immediately, tap either the left or right touch panel. Otherwise, music will resume playing by default 15 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customised using the Sony | Headphones Connect app.
7. In rare cases, Speak-to-Chat may unintentionally start up in response to vibrations caused by devices such as electric toothbrushes, electric massagers and electric shavers, and activities such as brushing teeth, coughing or humming.
8. Google Assistant headphones features, including "OK Google" hot word detection, are only available when connected to a supported Android™ device. Google and Android are trademarks of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Google Assistant and Alexa are not available in all languages and countries/regions. Install the Google app and set up with Sony | Headphones Connect app. For Amazon Alexa, install the Amazon Alexa app and set up with Sony | Headphones Connect app.
9. Only available for Google Assistant. Please see details on https://support.google.com/assistant/answer/7172842#headphones.
10. Need to have the app installed on your Android™ device or iOS device. Play My Emails for Outlook Mobile is available for English and Portuguese speaking customers, and Cortana voice assistance for Teams Mobile is only available for English speaking customers. Cortana voice assistance in Teams is currently supported on Microsoft Teams displays in the United States, United Kingdom, Canada, India, and Australia. Microsoft, Microsoft Outlook and Microsoft Teams are trademarks of the Microsoft group of companies. For the latest information about available languages and countries, please check Microsoft Support page.
11. The adapter is not included with WH-1000XM5.
12. Depending on geographical region. Coating and adhesive materials excluded. Recycle plastics may not be used for parts depending on the time of production.
13. Sony | 360 Spatial Sound Personalizer is an app that personalises your sound experience when connected to a BRAVIA XR TV.
14. Firmware update available from Jan 2022 and is required to enjoy 360 Spatial Sound on BRAVIA XR. Network connection required for firmware update of BRAVIA XR.
15. The same experience as WH-1000XM4 headphones (shown in picture) is available.
16. Sony | Headphones Connect App is needed. Requires subscription to a music streaming service -subscription fees apply. Some services may not be available in certain countries/regions.
17. This product is also known as WH1000XM5/BME, WH1000XM5/SME
18. Actual colour and dimension may differ from the screen image.
19. Colours & features of the product shown may differ by model and country.
20. Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.
21. Features and specifications are subject to change without prior notice.

Specifications

Size & Weight

WEIGHT

Approx. 250g

General Features

Colour

Black

HEADPHONE TYPE

Closed, dynamic

DRIVER UNIT

30mm

MAGNET

Neodymium

IMPEDANCE (OHM)

48 ohm(1kHz) (when connecting via the headphone cable with the unit turned on) , 16 ohm(1kHz) (when connecting via the headphone cable with the unit turned off)

FREQUENCY RESPONSE

4 Hz - 40,000 Hz (JEITA)

FREQUENCY RESPONSE (ACTIVE OPERATION)

4 Hz - 40,000 Hz

FREQUENCY RESPONSE(BLUETOOTH® COMMUNICATION)

20Hz-20,000Hz (44.1kHz sampling) 20Hz-40,000Hz (LDAC 96kHz sampling 990kbps)

SENSITIVITIES (DB/MW)

102dB(1kHz) / mW (when connecting via the headphone cable with the unit turned on) , 100dB / mW(1kHz) (when connecting via the headphone cable with the unit turned off)

VOLUME CONTROL

Touch Sensor

CORD TYPE

Single-sided (detachable)

CORD LENGTH

approx. 1.2m

PLUG

Gold-plated L-shaped stereo mini plug

INPUT(S)

Stereo Mini Jack

WEARING STYLE

Over Ear

DSEE EXTREME

Yes

PASSIVE OPERATION

Yes

AMBIENT SOUND MODE

Yes

Battery

BATTERY CHARGE TIME

Approx. 3.5 hrs

BATTERY CHARGE METHOD

USB

BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME)

Max. 30 hrs (NC ON) , Max. 40 hrs (NC OFF)

BATTERY LIFE(CONTINUOUS COMMUNICATION TIME)

Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

Bluetooth® Specification

BLUETOOTH® VERSION

Bluetooth Specification Version5.2

EFFECTIVE RANGE

10m

FREQUENCY RANGE

2.4GHz band (2.4000GHz-2.4835GHz)

PROFILE

A2DP, AVRCP, HFP, HSP

SUPPORTED AUDIO FORMAT(S)

SBC, AAC, LDAC

SUPPORTED CONTENT PROTECTION

SCMS-T

Noise Cancelling

PERSONAL NC OPTIMIZER

Auto NC Optimizer

ATMOSPHERIC PRESSURE OPTIMIZING

Yes

AMBIENT SOUND MODE

Yes

QUICK ATTENTION

Yes

What's In The Box

Items included

Carrying Case
Connection Cable
USB Cable

Date Created: 14:26, 09-02-2025
Product URL: https://www.pbtech.co.nz/product/HSTSNY010050/Sony-WH-1000XM5-Wireless-Over-Ear-Noise-Cancelling?is-review=1&pg=2