Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide
- Brand: Redline
- MPN: RED-1CR
- Part #: SEVCTO5127
- UPC:
- Brand: Redline
- MPN: RED-1CR
- Part #: SEVCTO5127
- UPC:
Features
Concentrate on your business and leave ALL your I.T. needs to PB Tech
We can help you and your business save time and money with top-of-the-line services & support across New Zealand.
We are proud to partner with Redline Technology Group to bring our valued commercial customers end-to-end I.T. solutions for their business.
Why struggle with installations and complicated setups when PB now offers an end-to-end I.T. solution that takes not only the hassle out of purchasing your business I.T. but also installing and supporting it.
We enjoy strong partnerships with vendors such as HP, Lenovo, Microsoft, Dell, Citrix, Cisco, Juniper, Polycom, Jabra, Storage Craft, Fortinet, Veeam just to name a few. With our product expertise, we can bring about the best and most suitable solutions and pricing to your requirements.
Our core values include:
- Reliability
- Cost effective computing and services
- Known and controlled costs with no surprises
- Good relationships and access to advice, development and suitable technologies
Support & Services Offered
SALES
The latest hardware, software, & subscriptions.
SET UP
We set up and install your technology.
SECURITY
We'll protect and back up your devices.
FIX
Repairs & maintenance for when things go wrong.
Desktop & Laptop
- First time use setup
- Physical hardware cleaning
- Patch installation
- Software installation
- Licensing health check-up
- Security software protection check and refresh
- Malware infection remediation
- Hardware health check-up
- Investigate and/or resolve hardware issue
- Investigate and/or resolve software issue
- File recovery
Server
(per physical or virtual device)
- First time use setup
- Backup and recovery service setup
- Backup and recovery service testing
- Backup and recovery service ongoing management
- Physical hardware cleaning
- Patch installation
- Software installation
- Security software protection check and refresh
- Malware infection remediation
- Licensing health check-up
- Hardware health check-up
- Investigate and/or resolve hardware issues
- Investigate and/or resolve software issues
- File recovery
- Online backup service
Mobile Devices
(Phones and Tablets)
- Factory reset
- First time use setup
- Device migration service
Audio Visual Design & Installation
- Control and Integration
- Visual Presentation (Monitors, Projectors, Screens)
- Audio and Video Conferencing
Non-Computer Devices
(e.g. Printer, NAS, Scanner, Fax, UPS)
- Physical hardware cleaning
- Complete device self-test
- Initial device setup, out of box
- Investigate and/or resolve hardware issue
- Investigate and/or resolve software issue
Non-Device Services
(Web, Cloud, Internet, Cabling, etc.)
- Backup services design and implementation
- Email service setup
- Email migration service
- Cloud services migration
- Antispam services
- Domain name registration or renewal
- DNS service management or setup
- ISP account management
Networking
- Networking design
- Network cabling
- Wired networking services
- Wireless networking services
Electrician Services
- Power Outlets (1-2)
- Dedicated 15amp Power Outlets (1-2)
- Data Outlets (1-4)
- USB Fast Charge Outlets (1-combo)
HOW WE DO IT
Our I.T. Support Service is Nationwide!
Over the past 25 years, PB Tech has built a formidable reputation for delivering the NZ market the technology it needs when it needs it. This provides a natural alignment with our IT Services business. After all, PB Tech is delivering all day every day to businesses throughout New Zealand and Australia. Our business has been built off delivery and our IT Services business is no different. Robust and flexible IT Services from New Zealand's Largest Computing and IT Supplier.
How it Works
Purchase carry-over credits billed monthly for 12 months. You can cash these in at any time - so if you need to use 10 months' worth of credits in 2 months, you can easily do so.
1 Hour of Service* = 1 CREDIT
* 8:30am-5pm: Onsite / Remote
1 Hour of Service^ = 1.5 CREDITS
^ After hours or weekends: Onsite / Remote0.5 CREDITS
Premium Software Agent-Server
0.1 CREDITS
Premium Software Agent-Desktop
FREE
Basic Software Agent-Desktop
FREE
Travel within the Tech Zone
A safe bet! Credits are valid for 12 months and can be used whenever your business needs them.
Note sure how many credits you need? We can offer free quotes and advise you on the amount you need. Contact Redline at [email protected] or speak to your PB Tech Account Manager.
Terms & Conditions
- Onsite service has a minimum 1 credit charge and then is charged in 0.25 credit increments (per 15 minutes). Remote service is charged in 0.25 credit (15 minute) increments. Emergency onsite service within 6 hours incurs a one-off call out fee of $100.00 plus GST.
- Premium Software Agent - Server includes the basic agent services plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing: 2 servers = 1 credit.
- Premium Software Agent - Desktop, includes all elements of Basic Software Agent plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing 10 desktops = 1 credit.
- Basic Software agent - Desktop includes; quick remote access for technicians to the device; and quick access for users to support channels from Redline.
- The Tech Zone is a 30km radius around our tech locations and stores. Outside of the Tech Zone, travel is charged at 1 credit per hour or part thereof.
- Credits have a 12 month life at which point they expire.
Further Terms and conditions apply. Talk to your account manager for details.
Specifications
Reviews
Delivery & Pick-up
Delivery Estimates
The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.
Next Day Delivery
Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.
Same Day Delivery
Need your order in a hurry? PB Tech offers same day delivery for Auckland, Hamilton, Wellington and Christchurch. Simple place your order before 1pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.
Shipping Costs
Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.
To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.
Shipping Security & Insurance
All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.
1 Hour Store Pick-up / Click & Collect
You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.
Overseas Shipments
PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com
Returns & Warranty
Redline Tech Service or Support Credit (1 CR). Used for installations, maintenance, support or planning delivered nationwide
- Brand: Redline
- MPN: RED-1CR
- Part #: SEVCTO5127
Product URL: https://www.pbtech.co.nz/product/SEVCTO5127/Redline-Tech-Service-or-Support-Credit-1-CR-Used-f
| Branch | New Stock | On Display |
|---|---|---|
| Albany | - | |
| Glenfield | - | |
| Queen Street | - | |
| Auckland Uni | - | |
| Newmarket | - | |
| Penrose | - | |
| Henderson (Express) | - | |
| St Lukes | - | |
| Manukau | - | |
| Hamilton | - | |
| Tauranga | - | |
| New Plymouth | - | |
| Palmerston North | - | |
| Petone | - | |
| Wellington | - | |
| Head Office | - | |
| Hornby | - | |
| Christchurch Central | - |
Features
Concentrate on your business and leave ALL your I.T. needs to PB Tech
We can help you and your business save time and money with top-of-the-line services & support across New Zealand.
We are proud to partner with Redline Technology Group to bring our valued commercial customers end-to-end I.T. solutions for their business.
Why struggle with installations and complicated setups when PB now offers an end-to-end I.T. solution that takes not only the hassle out of purchasing your business I.T. but also installing and supporting it.
We enjoy strong partnerships with vendors such as HP, Lenovo, Microsoft, Dell, Citrix, Cisco, Juniper, Polycom, Jabra, Storage Craft, Fortinet, Veeam just to name a few. With our product expertise, we can bring about the best and most suitable solutions and pricing to your requirements.
Our core values include:
- Reliability
- Cost effective computing and services
- Known and controlled costs with no surprises
- Good relationships and access to advice, development and suitable technologies
Support & Services Offered
SALES
The latest hardware, software, & subscriptions.
SET UP
We set up and install your technology.
SECURITY
We'll protect and back up your devices.
FIX
Repairs & maintenance for when things go wrong.
Desktop & Laptop
- First time use setup
- Physical hardware cleaning
- Patch installation
- Software installation
- Licensing health check-up
- Security software protection check and refresh
- Malware infection remediation
- Hardware health check-up
- Investigate and/or resolve hardware issue
- Investigate and/or resolve software issue
- File recovery
Server
(per physical or virtual device)
- First time use setup
- Backup and recovery service setup
- Backup and recovery service testing
- Backup and recovery service ongoing management
- Physical hardware cleaning
- Patch installation
- Software installation
- Security software protection check and refresh
- Malware infection remediation
- Licensing health check-up
- Hardware health check-up
- Investigate and/or resolve hardware issues
- Investigate and/or resolve software issues
- File recovery
- Online backup service
Mobile Devices
(Phones and Tablets)
- Factory reset
- First time use setup
- Device migration service
Audio Visual Design & Installation
- Control and Integration
- Visual Presentation (Monitors, Projectors, Screens)
- Audio and Video Conferencing
Non-Computer Devices
(e.g. Printer, NAS, Scanner, Fax, UPS)
- Physical hardware cleaning
- Complete device self-test
- Initial device setup, out of box
- Investigate and/or resolve hardware issue
- Investigate and/or resolve software issue
Non-Device Services
(Web, Cloud, Internet, Cabling, etc.)
- Backup services design and implementation
- Email service setup
- Email migration service
- Cloud services migration
- Antispam services
- Domain name registration or renewal
- DNS service management or setup
- ISP account management
Networking
- Networking design
- Network cabling
- Wired networking services
- Wireless networking services
Electrician Services
- Power Outlets (1-2)
- Dedicated 15amp Power Outlets (1-2)
- Data Outlets (1-4)
- USB Fast Charge Outlets (1-combo)
HOW WE DO IT
Our I.T. Support Service is Nationwide!
Over the past 25 years, PB Tech has built a formidable reputation for delivering the NZ market the technology it needs when it needs it. This provides a natural alignment with our IT Services business. After all, PB Tech is delivering all day every day to businesses throughout New Zealand and Australia. Our business has been built off delivery and our IT Services business is no different. Robust and flexible IT Services from New Zealand's Largest Computing and IT Supplier.
How it Works
Purchase carry-over credits billed monthly for 12 months. You can cash these in at any time - so if you need to use 10 months' worth of credits in 2 months, you can easily do so.
1 Hour of Service* = 1 CREDIT
* 8:30am-5pm: Onsite / Remote
1 Hour of Service^ = 1.5 CREDITS
^ After hours or weekends: Onsite / Remote0.5 CREDITS
Premium Software Agent-Server
0.1 CREDITS
Premium Software Agent-Desktop
FREE
Basic Software Agent-Desktop
FREE
Travel within the Tech Zone
A safe bet! Credits are valid for 12 months and can be used whenever your business needs them.
Note sure how many credits you need? We can offer free quotes and advise you on the amount you need. Contact Redline at [email protected] or speak to your PB Tech Account Manager.
Terms & Conditions
- Onsite service has a minimum 1 credit charge and then is charged in 0.25 credit increments (per 15 minutes). Remote service is charged in 0.25 credit (15 minute) increments. Emergency onsite service within 6 hours incurs a one-off call out fee of $100.00 plus GST.
- Premium Software Agent - Server includes the basic agent services plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing: 2 servers = 1 credit.
- Premium Software Agent - Desktop, includes all elements of Basic Software Agent plus Automated device maintenance; Check SMART status, flush DNS, defrag disks, schedule disk health check, clean temp files; Automated device OS patching; and Antivirus and Antispyware software deployment and licensing (AV Security Manager). Example pricing 10 desktops = 1 credit.
- Basic Software agent - Desktop includes; quick remote access for technicians to the device; and quick access for users to support channels from Redline.
- The Tech Zone is a 30km radius around our tech locations and stores. Outside of the Tech Zone, travel is charged at 1 credit per hour or part thereof.
- Credits have a 12 month life at which point they expire.
Further Terms and conditions apply. Talk to your account manager for details.
