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Microsoft Surface Pro 12-Inch ( Business Model Only ) Total 4 Year Extended Hardware Service Plus - Extended Hardware Service Plan Plus (EHS+) - Includes drive retention, Advanced Exchange and NBD replacement

This product can only be sold to limited liability companies, local councils, government departments and schools. A limited liability company name or valid council, government department or school name must be entered during the checkout process.

Microsoft Surface Pro 12-Inch ( Business Model Only ) Total 4 Year Extended Hardware Service Plus - Extended Hardware Service Plan Plus (EHS+) - Includes drive retention, Advanced Exchange and NBD replacement

  • Brand: Microsoft
  • MPN: EP2-30887
  • Part #: WARMST6596893
  • UPC:
FREE SHIPPING
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Delivery: Order now and it ships on 25 Sep When will I receive it?
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Features

This product is for commercial and business customers only.
 
What does this mean? ‘Commercial and business only’ means that, when you order this product, you must include a company name so we can put it on the invoice.

Protect your investment in Surface

Microsoft Protection Plans provide businesses with investment protection, extended device use and avoidance of unplanned expenses.

 

Microsoft Protection Plans go beyond your Surface hardware warranty

Maximise the lifecycle of your Surface devices with extended coverage and services. Get support that empowers your organisation to hit the ground running when you deploy Surface devices. Save money and resources while minimising disruptions to productivity.

Protect
Safeguard your Surface investment.

Secure
Retain more control over your security.

Respond
Get your device back up and running.

Support
Support how and when you need it.

Specifications

Microsoft Extended Hardware Service Plus

Duration: Up to 4 years
Available within 45 days of Surface device purchase
Prepaid return shipment
Technical support
Mechanical breakdown[1]
Advanced Exchange[2]
Next Business Day Replacement[3]
Drive (SSD) Retention[4]

Disclaimers

[1] Additional extended coverage for mechanical breakdown and accidental damage protection is available through the purchase of Microsoft protection plans. If the plan provides additional Mechanical Breakdown coverage, that coverage begins upon expiration of the manufacturer's original warranty and continues for the remainder of the term shown on the Holder's Proof of Purchase. Accidental damage protection begins immediately upon purchase. Restrictions apply, for all Protection Plans, please reference the terms and conditions for the limit of liability and the applicable exclusions of the Protection Plan.
[2] With Advanced Exchange Service (AES) Microsoft will ship a replacement device to you in advance of receipt of an eligible and covered device when you submit a service request for an eligible Microsoft Surface for Business device.  Advanced Exchange Service is available at no additional charge with the Microsoft Limited Hardware Warranty for the following business devices: Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Go 2, Surface Go 3, Surface Book 3, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro X, Surface Pro 9 and Surface Laptop Studio or when purchased with a commercial Microsoft Protection Plan.
Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.
[3] Next Business Day Replacement claims authorisation must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business Replacement service is only valid from Monday to Friday, excluding standard public holidays.
[4] Solid State Drive (SSD) Retention permits customers the option to retain their removable SSD during service events at no additional charge. SSD Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the technical specifications on the product's description page. Microsoft recommends that only technically inclined individuals with the knowledge, experience, and required tools perform the SSD removal following Microsoft's instructions. Opening and/or repairing your device can present electric shock, device damage, fire and personal injury risks, and other hazards. Use caution if undertaking do-it-yourself repairs. Further, any resulting damage to the device or component will not be covered under the Microsoft Limited Hardware warranty or Protection Plans.

Manufacturer Part No:
EP2-30887
Brand:
Product Type:
-
UPC
-
Product Family:
Surface Pro 12-Inch
Shipping Weight:
0.05 kg
PB Part No:
WARMST6596893
Product Model:
( Business Model Only )
Warranty: 12 months *
* Warranty period is as stated above unless the manufacturer has chosen to specify a longer period.
All warranties are return to base unless otherwise specified.

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Delivery & Pick-up

Potential courier delays: Please note that due to the high volumes currently within the NZ courier network there is potential for some deliveries to be delayed.

Delivery Estimates

The estimated time to ship for each product we sell is detailed on the individual product page just underneath the price. From when your items ship, products typically arrive within 1-2 working days for North Island deliveries and 2-3 working days for South Island deliveries. Rural deliveries may take an extra working day. Bulk & hazard deliveries may take an extra 2-4 working days.

Next Day Delivery

Need your order in a hurry? PB Tech offers next day delivery for local Auckland addresses. Simple place your order before 4pm (provided your items are in stock) and select our next day delivery option in the checkout. T&C's apply. Learn more about Next Day Delivery.

Same Day Delivery

Need your order in a hurry? PB Tech offers same day delivery for Auckland, Hamilton, Wellington and Christchurch. Simple place your order before 1pm (provided your items are in stock) and select one of our same day delivery options 'Evening Delivery' or 'Urgent 3-hour Delivery' in the checkout. T&C's apply. Learn more about Same Day Delivery.

Shipping Costs

Shipping costs vary based on your location and the items being shipped and in some cases shipping may even be FREE.

To calculate what the shipping costs will be for your order, add the items you are interested in to your cart, view the Shopping Cart page, and select your 'Delivery Area' to calculate the shipping cost.

Shipping Security & Insurance

All orders shipped by PB Tech are sent via a courier with a signature required for each delivery. In some cases, and only where you have given the courier company permission to leave orders at a designated location, your order may be delivered without requiring a signature. All orders sent by PB Tech are fully insured in the unlikely event that your item(s) are damaged or go missing in transit.

1 Hour Store Pick-up / Click & Collect

You can pick-up your online order from any of our stores nationwide. You can select which store you want to pick up from at the checkout. Provided the store you select has stock and there's no hold-ups with payment we will have your order ready within 1 hour (during normal trading hours for that store) otherwise it may take up to 5 working days to transfer the stock to the store so your order can be fulfilled. Learn more about our Click & Collect process.

Overseas Shipments

PB Tech regularly ships overseas to Australia and beyond. If you are located in Australia, you can order directly from our Australian site www.pbtech.com/au. If you are from another country you can order from www.pbtech.com

Returns & Warranty

7 day right of exchange

If you change your mind after making a purchase, or realise you have ordered the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy.

To exchange a product, goods must be sealed and unopened, with packaging in original condition, accompanied by a valid receipt dated no more than 7 calendar days from when you request an exchange. A 20% restocking fee may be applied where goods are not returned in sealed, original packaging condition.

If there is not a suitable product that can be exchanged for your returned item you will be offered a credit on your account or gift card based on the value paid at the time of purchase. Items purchased on finance cannot be exchanged for a gift card.

 

Hassle free warranty service

If your product develops a fault within the manufacturer warranty period, you can either contact the manufacturer directly (some manufacturers provide a high level of warranty service - including free pickup or in some cases onsite repair), or return to one of our services centres / stores. Where the product has been directly imported by PB Tech, you need to contact us directly or present the product at any one of our service centres / stores together with your proof of purchase.

If your product develops a fault outside of the manufacturer warranty or PB Tech warranty period, we offer a full repair service and are an authorised repair agent for leading brands such as Samsung, HP, Toshiba, Lenovo and more.

 

Returning a product / making a warranty claim

To contact the manufacturer directly to troubleshoot your product or to request a warranty repair, please view the list of manufacturer / brand warranty contacts (for products imported directly by PB Tech please return to us directly by completing our request a return form).

To return a product to PB Tech directly, please complete our request a return form.

Or view our returns policy for more information.

Microsoft Surface Pro 12-Inch ( Business Model Only ) Total 4 Year Extended Hardware Service Plus - Extended Hardware Service Plan Plus (EHS+) - Includes drive retention, Advanced Exchange and NBD replacement

  • Brand: Microsoft
  • MPN: EP2-30887
  • Part #: WARMST6596893

Date Created: 15:52, 14-09-2025
Product URL: https://www.pbtech.co.nz/product/WARMST6596893/Microsoft-Surface-Pro-12-Inch--Business-Model-Only
Branch New Stock On Display
Auckland - Albany -
Auckland - Glenfield -
Auckland - Queen Street -
Auckland - Auckland Uni -
Auckland - Newmarket -
Auckland - Westgate -
Auckland - Penrose -
Auckland - Henderson (Express) -
Auckland - St Lukes -
Auckland - Manukau -
Hamilton -
Tauranga -
New Plymouth -
Palmerston North -
Petone -
Wellington -
Auckland - Head Office -
Auckland - East Tamaki Warehouse -
Christchurch - Hornby -
Christchurch - Christchurch Central -
Dunedin -

Features

This product is for commercial and business customers only.
 
What does this mean? ‘Commercial and business only’ means that, when you order this product, you must include a company name so we can put it on the invoice.

Protect your investment in Surface

Microsoft Protection Plans provide businesses with investment protection, extended device use and avoidance of unplanned expenses.

 

Microsoft Protection Plans go beyond your Surface hardware warranty

Maximise the lifecycle of your Surface devices with extended coverage and services. Get support that empowers your organisation to hit the ground running when you deploy Surface devices. Save money and resources while minimising disruptions to productivity.

Protect
Safeguard your Surface investment.

Secure
Retain more control over your security.

Respond
Get your device back up and running.

Support
Support how and when you need it.

Specifications

Microsoft Extended Hardware Service Plus

Duration: Up to 4 years
Available within 45 days of Surface device purchase
Prepaid return shipment
Technical support
Mechanical breakdown[1]
Advanced Exchange[2]
Next Business Day Replacement[3]
Drive (SSD) Retention[4]

Disclaimers

[1] Additional extended coverage for mechanical breakdown and accidental damage protection is available through the purchase of Microsoft protection plans. If the plan provides additional Mechanical Breakdown coverage, that coverage begins upon expiration of the manufacturer's original warranty and continues for the remainder of the term shown on the Holder's Proof of Purchase. Accidental damage protection begins immediately upon purchase. Restrictions apply, for all Protection Plans, please reference the terms and conditions for the limit of liability and the applicable exclusions of the Protection Plan.
[2] With Advanced Exchange Service (AES) Microsoft will ship a replacement device to you in advance of receipt of an eligible and covered device when you submit a service request for an eligible Microsoft Surface for Business device.  Advanced Exchange Service is available at no additional charge with the Microsoft Limited Hardware Warranty for the following business devices: Surface Laptop 2, Surface Laptop 3, Surface Laptop 4, Surface Laptop 5, Surface Laptop Go, Surface Laptop Go 2, Surface Go 2, Surface Go 3, Surface Book 3, Surface Pro 6, Surface Pro 7, Surface Pro 7+, Surface Pro 8, Surface Pro X, Surface Pro 9 and Surface Laptop Studio or when purchased with a commercial Microsoft Protection Plan.
Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.
[3] Next Business Day Replacement claims authorisation must be fulfilled prior to the applicable cut-off period to benefit from this service. In addition, the Next Day Business Replacement service is only valid from Monday to Friday, excluding standard public holidays.
[4] Solid State Drive (SSD) Retention permits customers the option to retain their removable SSD during service events at no additional charge. SSD Retention is only available on Microsoft Surface devices in which the SSD is marketed as removable per the technical specifications on the product's description page. Microsoft recommends that only technically inclined individuals with the knowledge, experience, and required tools perform the SSD removal following Microsoft's instructions. Opening and/or repairing your device can present electric shock, device damage, fire and personal injury risks, and other hazards. Use caution if undertaking do-it-yourself repairs. Further, any resulting damage to the device or component will not be covered under the Microsoft Limited Hardware warranty or Protection Plans.

Date Created: 15:52, 14-09-2025
Product URL: https://www.pbtech.co.nz/product/WARMST6596893/Microsoft-Surface-Pro-12-Inch--Business-Model-Only