Commercial Device Trade-in

Get extra value out of your old device

If it’s eligible for trade-in, your old device could earn you an account credit that you can put towards a new device or other purchase. The amount you will receive as a credit will depend on the models and whether or not they're in good working order. The minimum amount of devices organisations need to have to use this trade-in offer is 20 devices. 

Here are the steps to trade-in your old device

1. Provide a rough description of items, or just “I have a bunch of stuff to be collected” is also OK – note: we need the freight volume as well
2. If you have a full catalogue of items we then pass it to our trade-in team when we contact you, and they will give you an estimate of value before we proceed
3. If you do not have a full list then we just proceed and do the cataloguing at our premises
4. Ideally you will prepare the goods for courier collection, but if you need us to come on-site to do this we can (see 10a)
5. We then arrange a courier to collect the goods and take them to our nearest centre (10b)
6. We then catalogue the goods
7. We then wipe the data from the devices that require this with a military-grade Blancco solution and give you a certificate of data destruction (10c)
8. We arrange for our e-waste partner to collect the goods that cannot be reused, and they send us certification of environmentally friendly disposal (10d)
9. We then value the trade-in devices for us purchasing these from you (10e)
10. We give you a statement of finances showing:
    1. Cost of labour to package onsite
    2. Cost of courier and collection
    3. Cost of data destruction
    4. Cost of e-waste
    5. Value of trade-in devices as offset to these costs
11. We then issue you a credit if E is larger than A+B+C+D, or an invoice if not