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Unlock value from retired devices

Your old devices could be worth more than you think. If eligible, they can be traded in for credit toward new hardware or other items. Credit depends on device models and condition. To qualify, your organisation must have 20+ devices for trade-in.

Request a Trade-In

How It Works

We make recycling your old gear simple and stress-free, taking care of everything from pickup and data wiping to eco-friendly disposal and trade-in value.

 

Tell Us What You've Got
 Tell us what you’ve got 

Send a brief description with freight estimate.

We Collect the Gear for You
We collect the gear for you

Pack for courier or we collect onsite.

We Catalogue & Wipe Securely
We catalogue & wipe securely

We securely wipe all data with Blancco certificates.

We Recycle Responsibly
We recycle responsibly & sustainably

Unusable items recycled by certified partners.

You Get a Financial Summary
You get a financial summary

Trade-in value offsets costs or credits.

Read more about our process

Step 1: Initial Item Description

You can start by providing a rough description of the items you’d like to trade in — even a simple note like “I have a bunch of stuff to be collected” is fine. To help us plan logistics, please include an estimate of the freight volume.

If you already have an inventory list: We’ll share it with our trade-in team, who will provide an estimated value before we proceed.

If you don't have an inventory list: No problem — we’ll catalogue everything once the items arrive at our facility.

Step 2: Collection Options

Ideally, you’ll prepare the goods for courier pickup. However, if needed, we can come onsite to package the items for you. We’ll then arrange courier collection and transport to our nearest processing centre.

Step 3: Secure Data Erasure

Once received, we catalogue all items and securely erase data from applicable devices using Blancco — a military-grade data destruction solution. You’ll receive a certificate confirming this.

Step 4: E-Waste Handling

Items that cannot be reused are sent to our certified e-waste partner Echo Technology for environmentally responsible disposal, and you’ll receive documentation confirming this as well.

Step 5: Financial Summary & Credit/Invoice

After processing, we provide a detailed financial statement outlining:

  • Labour costs (if we packaged onsite)
  • Courier and collection fees
  • Data destruction costs
  • E-waste handling fees
  • Trade-in value of reusable devices

If the trade-in value exceeds the associated costs, you’ll receive a credit. If not, we’ll issue an invoice for the difference.

Auckland Council unlocks $200K+ of value in old assets

Auckland Council partnered with PB Tech to recover over $200,000 from decommissioned devices, reducing e-waste and supporting local communities. Through secure refurbishment, the council gave its old tech a second life. Staff could buy back or donate devices to those in need.

 
 

Data erasure used by the FBI

PB Tech uses Blancco's military-grade secure data erasure software to wipe all refurbished devices. At the end of the process, customers are provided with a data erasure report outlining the hardware details, erasure standards used for ease of internal and external auditing.

Sustaining a circular economy

If your devices can have a second or third life, PB Tech will refurbish them for the New Zealand market instead of sending them overseas. Your business gets the best value, supports the environment, stimulates the local economy, and helps low-income households access technology via the secondhand market.

 

Frequently Asked Questions

Step 1: Initial Item Description

You can start by providing a rough description of the items you’d like to trade in — even a simple note like “I have a bunch of stuff to be collected” is fine. To help us plan logistics, please include an estimate of the freight volume.

If you already have an inventory list: We’ll share it with our trade-in team, who will provide an estimated value before we proceed.

If you don't have an inventory list: No problem — we’ll catalogue everything once the items arrive at our facility.

Step 2: Collection Options

Ideally, you’ll prepare the goods for courier pickup. However, if needed, we can come onsite to package the items for you. We’ll then arrange courier collection and transport to our nearest processing centre.

Step 3: Secure Data Erasure

Once received, we catalogue all items and securely erase data from applicable devices using Blancco — a military-grade data destruction solution. You’ll receive a certificate confirming this.

Step 4: E-Waste Handling

Items that cannot be reused are sent to our certified e-waste partner Echo Technology for environmentally responsible disposal, and you’ll receive documentation confirming this as well.

Step 5: Financial Summary & Credit/Invoice

After processing, we provide a detailed financial statement outlining:

  • Labour costs (if we packaged onsite)
  • Courier and collection fees
  • Data destruction costs
  • E-waste handling fees
  • Trade-in value of reusable devices

If the trade-in value exceeds the associated costs, you’ll receive a credit. If not, we’ll issue an invoice for the difference.

Yes! We can help to securely erase their old device, get it ready for resale, and provide secure links for your staff member to purchase the old device on the PB Tech website. The upside is that the payment, warranty, and post-sales support is handled by PB Tech and your business can focus on what it does best.

PB Tech will pick up your items for trade-in anywhere within 30km of a main city centre.

Make a Trade-In Request

Given name *
Family name *
Email address *
Phone number *
Company name *
Do you have a term account with PB Tech? *

Fill in the form here to apply for a term account.

Physical address for pickup *
Suburb *
City *
Post Code *
Device quantity *
What are you are trading in? *

Include Brand, Model, Condition and brief specs info, for each device type being traded in.

Have the goods been packaged appropriately for courier pickup? *

If no, please ensure they are packaged appropriately before pickup.

* Required fields