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COVID 19 UPDATE: Please note from Sun 28th Feb all Auckland store showrooms will be closed until at least 7th March, however zero contact Click&Collect will be available at all Auckland stores. Stores outside of Auckland will be open with enhanced social distancing and hygiene protocols as per Level 2 guidelines. Stay safe NZ - Learn more

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Use the phone number or contact form below to get in touch or scroll down to view our Head Office contact information. If you are looking for information on PB Tech stores near you including locations, open hours and contact details, please visit our Store Locations page.

Send us a message

Name *
Email *
Contact number
How can we help? *

Please note, If you have not yet paid, you are able to request to cancel your order via the Orders page. If you need to modify your order, please cancel your order, and place a new order for the correct items.

Visit the Orders page in the My Account section to view the status of your current orders.

If you've found a cheaper price elsewhere, submit a price match request below, we'll do our best to either match it or beat it.

-     All price match requests are at the discretion of PB Tech and we reserve the right to decline any request we receive.
-     The product you request a price match for must be identical to the model we have in stock.
-     The product must be brand new and physically in stock (not drop shipped from a distributor), and located in New Zealand.
-     The product must not be a clearance product.
What type of customer are you? *
What is your question? *
Your order number *

Please provide details *
What is your question? *
What is the issue? *

Most orders for products in-stock at PB Tech are delivered between 1 - 3 working days depending on your location in NZ.

Rural and bulk deliveries, as well as products shipped from our logistics centre or suppliers can take a little longer.

You can track the current status of your order by visiting the Orders page in the My Account section.

Your order / invoice no *

Please provide details *
What is the issue? *

In the first instance we recommend contacting the manufacturer for technical assistance.

Technical support contacts for most of the products we sell are listed in the Manufacturer Warranty Contacts section of our Returns page.

Please take the time to read our Returns Policy before getting in touch.

Please visit our Returns page to request a return online.

All warranty replacements / repairs require a Request a Return form to be completed.

Please visit our Returns page to request a return online now or ask us a question below.

To learn more about our Electronics Repair services, please visit our Repairs page.

Did you know you can buy replacement / spare parts online for a wide range of technology devices, please visit our Service Parts category?

What sort of feedback do you want to provide? *

You can submit a public testimonial from our Testimonials section.

What PB product? *
Price to match / beat? *
Where did you see this price? *
Your enquiry *
What type of promotion? *
What is your question? *
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What is the product *
What is the issue? *
Your order / invoice no *
What is your question? *
Your order / invoice no *
What is your question? *
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Your testimonial *
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Call us

(09) 526 9200

For any questions please contact us on the phone number above. Our customer service representatives are available 9.00am - 5.30pm Monday to Friday and our stores can be reached on the weekends on the hours listed on our Store Locations page.

Head Office / Distribution Centre

Physical address

587 Great South Road
Manukau
Auckland
New Zealand 2104

Phone, fax and email

Phone: (09) 526 9200
Fax: (09) 580 0504
Email: websales@pbtech.co.nz

Postal address

PO Box 97746
Manukau
Auckland
New Zealand 2241

Office + Warehouse Counter hours

Office: Monday - Friday: 8:30am - 5:30pm
Warehouse Counter: Monday - Friday: 9:30am - 4:30pm
Store hours can be found on our Store Locations page.

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Customer Testimonials - See More

"Excellent customer service. I would like to commend Jordan Cutler for a job well done. I had to..."

J
By: JhoanaMarie83 03/03/21

"Joshua Lim was amazing to me, great service, and very patient."

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By: TahaM 03/03/21

"I'm just so happy with PB Tech over the years. Bought this computer I'm typing on nearly 8..."

G
By: GlennT25 03/03/21

"Once again EXCELLENT friendly service from Saad . Was quick to respond and helped me resolve my..."

C
By: ChrisH569 01/03/21

"Sohayl has been a great customer service professional, he has helped a lot with my query and..."

G
By: Guest 24/02/21

"Thank you to Saad Malik, replied and solved my problem very quick:)"

C
By: CobanH 24/02/21

"Excellent tv mount, simple to install, ordering online was simple, delivery was quick,"

J
By: JohnJ81 22/02/21

"Always such great products at the best prices around. Have never had any issues with anything I..."

R
By: ReubenS64 21/02/21

"Great service provided. Quick responses to emails too. Well done."

C
By: ChrisW644 18/02/21

"I bought pc parts from here half a year ago to build my pc from Alex Ng at Manukau. Few months..."

R
By: RaghavS68 17/02/21

"Great service provided. Friendly team members resolved my query quickly and efficiently. Very..."

G
By: Guest 16/02/21

"I am very impressed with the service I have received from PBTech. They have made what was a..."

G
By: Guest 15/02/21

"I would like to say I have purchased from other tech retailers and I have never had exceptional..."

S
By: SalinaM 12/02/21

"Great team! Enthusiastic kinda helpful, no where else you would have such great experience. Go..."

G
By: Guest 08/02/21

"Thanks to Carl for his help he was friendly informative and helpful very were impressed with..."

G
By: Guest 06/02/21

"Great post-sale follow-up support. Professional attitude and service - gives me great comfort..."

G
By: Guest 05/02/21

"Martin has helped me with multiple purchases. He's my go to if I need anything. His..."

H
By: HarryN77 05/02/21

"Awesome customer service, Saad Malik was very quick in response of the query I submitted..."

G
By: Guest 03/02/21

"I was helped by Sohayl Saiyad and have genuinely never received better customer service in my..."

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By: ToddW182 02/02/21

"Sohayl and Jonathan Chan were very friendly and helpful with my online order queries regarding..."

H
By: HanjunG 29/01/21